For Tenants

We have been successful property managers in Wellington for over 20 years, ensuring exceptional service and expertise throughout the Kapiti, Horowhenua and Wellington regions.

Our property management services cater to a diverse range of residential properties, from studio apartments to luxury 8 bedroom homes and beyond.

We understand that pets are family too. So all our properties that are pet-friendly are clearly labelled. If the landlord agrees with pets, we have a pet agreement which outlines what you need to know to keep your pet and our owners happy. Feel free to reach out to us directly if you have specific pet requirements and we will do our best to accommodate them.

Don’t worry, it’s quite simple! Just fill out our easy online application and provide references. Once we recieve it, we’ll perform a review and complete credit and background checks. If we need more information we will be in touch. Once approved, we’ll quickly get you settled into your new home.

We believe in transparency, and want to make sure you are fully aware of all costs. The Bond is the most notable additional cost, which is due prior to moving in and is securely held in trust for the duration of your tenancy. Besides the Bond. Power, Gas, Water and Internet are also additional costs that you will need to arrange with the local providers yourself. You will also want to consider contents insurance to protect your belongings, it isn’t mandatory, but highly recommended. The only other cost you can incur in some situations is if you want to break your fixed lease early or if you ant to change out a tenant. These costs will be advised if this occurs. If you have any specific questions, remember to reach out to us.

Absolutely! We take pride in our top-notch maintenance team. If anything needs fixing or if you have any concerns, you can count on our friendly professional team to promptly address them and keep your rental in great condition.

While it’s not mandatory, we highly recommend having contents insurance for your peace of mind. It keeps your personal belongings protected and often provides liability coverage as well, just in case. Make sure you reach out to a number of insurers and compare all the quotes thoroughly.

Yes, in most cases you can. But we will need to check with the propery owner first if you would like to paint the walls. Our priority is for you to feel comfortable, so you can absolutely hang pictures or artwork and add small personal touches to create the perfect environment for you.

Rent increases are typically performed once per year, in accordance with the property owners needs, local market pressures and legalities. Rest assured, any changes will be communicated in advance as per rental agreement, allowing you ample time to plan and budget accordingly.

Absolutely! We would love to have you as a long-term tenant. As your lease nears its end, we’ll be more than happy to discuss renewal options and make arrangements that suit both yours and the property owners situations.

In this case get in touch early and we will help you through the process of getting another flatmate. You can find a new tenant but we will have to check out their reference and do some checks too to make sure they are suitable. Once they confirmed, we will sort out all the paper work for a change of tenant and bond release. We will also do an ingoing inspection for the new person to make sure they are happy with the room. There is a small fee for a change of tenant.

We understand sometimes you need to break a fixed term lease. We want to help reduce your liability so the sooner we work together to find a suitable replacement the better. Keep communicating with us and let us know what is happening so we can help you. Some things can easily be sorted. If you do have to break your lease there is a fee due to having to readvertise the property and find suitable replacement tenants. We will set up suitable times to view the property so we can find a new tenants and release you from your financial obligations.

Our commitment to exceptional customer service, thorough market knowledge, advanced relationship management technology, and a proactive approach. These qualities all enable us to offer tailored solutions that consistently exceed our clients’ expectations.